Wednesday 12 March 2008

Microsoft Dynamics Sure Step Methodology for CRM Training Event

I just thought I’d let you all know that there is a training event at Microsoft in Reading on Microsoft Dynamics Sure Step Methodology for CRM on Friday14th March 2008.

This is a one-day course to provide you with the knowledge and skills to use Sure Step to successfully implement Microsoft CRM solutions.

According to Microsoft, this methodology is designed to enable rapid and reliable implementation, optimization, and upgrade of all Microsoft Dynamics solutions and can help organisation to:

- Reduce implementation risk through a predictable implementation roadmap.

- Work more easily through complex or multi-site implementation projects by leveraging the same tools and approach as other partners and Microsoft consultants.

- Keep projects on track and within budget by enabling you to create reliable estimates for budgeting and resource allocation.

- Facilitate better teamwork and increased collaboration.

- Increase customer satisfaction.

- Win additional deals!

The objectives of this event from the partner’s website:

- Sure Step: Proven, Powerful Implementation Methodology and Tools

- Sure Step is an all-new suite of field-tested tools, implementation guidance, and services to help your organization complete Microsoft Dynamics implementations on time and on budget, reduce business risks, and satisfy customer expectations.

- The new instructor-led course, using the Microsoft Dynamics Sure Step Methodology to Implement Microsoft Dynamics, will focus on the implementation methodology model that provides the foundation of the Sure Step Methodology, and will demonstrate how to effectively use the Sure Step Methodology in small, medium, and enterprise-level implementation projects.

- The course will provide guidelines and best practices for using the Sure Step Methodology to help prepare you for and successfully execute a Microsoft Dynamics implementation project. The course will help accelerate your understanding and effectiveness in using the Sure Step Methodology.

The agenda of this event:

- Understand the implementation model that supports the Sure Step Methodology.

- Understand the structure, organization, and components of the Sure Step Methodology.

- Use the Sure Step Methodology confidently.

- Use the project management strategies and tools in the Sure Step Methodology to successfully manage an engagement during all phases of an implementation.

- Customize the Sure Step Methodology to incorporate your organization’s own best practices, templates, and tools.


It sounds like an interesting event which unfortunately I would not be able to attend this time. It should also be noted that these events are available only for partners.

To attend this event, you would need to register as usual at the Dynamics Partner Training site: http://www.microsoft.com/uk/partner/dynamicstraining/?id=crm

There is also another one on 25th April if you could not get a booking for this one.

Also, you can download the audio partner cast: Microsoft Dynamics Sure Step Methodology published last year: http://www.microsoft.com/downloads/details.aspx?FamilyID=37B01879-6AA7-4875-BBA0-35015B6FFA79&displaylang=en

If you are attending this event, then please give us your thoughts on the event and the use of this methodology in CRM.





Have fun ;o)

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